Applied Legal
06 — Technology & SaaS Agreements

Technology agreements, from a former tech General Counsel.

Software and hardware deals carry terms that ordinary commercial contracts do not: who owns what gets built, what the vendor can do with your data, what happens when the service goes down. We negotiate and draft these agreements for technology companies selling them and for the businesses buying them.

Fee basis: Flat or fixed fee per agreement or template suite, quoted before work starts.

Who this is for

Who we work with.

  • SaaS and software companies that need customer-facing terms that close deals.
  • Hardware and device companies licensing software or selling through channels.
  • Businesses buying critical software and wanting the terms to protect them.
  • Companies adding AI features, or buying AI tools, and sorting out data-use terms.
  • Resellers, integrators, and channel partners negotiating with vendors.
Matters

Agreements we handle

For vendors and for buyers.

  • SaaS subscription agreements and terms of service
  • Software licensing, on-premises and embedded
  • Hardware sale, lease, and licensing terms
  • MSAs and order forms for technology services
  • Data processing agreements (DPAs)
  • Service level agreements (SLAs) and support terms
  • Reseller, integrator, and channel agreements
  • AI and data-use terms
  • IP ownership, development, and assignment terms
  • Indemnities, warranties, and limitation of liability
What you get

The work, not a time entry.

Negotiated agreements and templates covering subscriptions, licenses, service levels, data use, IP ownership, and indemnities.

  • 01

    Terms that match the product

    Agreements that reflect how your product is actually delivered, hosted, supported, and priced.

  • 02

    Data and AI terms that hold up

    Clear terms on who can use what data, for what purpose, including training and AI features, aligned with your DPA and privacy policy.

  • 03

    IP ownership settled

    Who owns the platform, the customizations, the outputs, and the feedback, written down before it becomes a dispute.

  • 04

    Risk allocated on purpose

    Indemnities, warranties, liability caps, and SLA credits that fit the deal, with a recommendation on every point that moves.

  • 05

    A template suite

    For vendors: subscription agreement, order form, DPA, SLA, and partner terms that work together.

How it runs

What working with us looks like.

  1. 01

    Send the agreement or the product

    The paper you received, or a short walkthrough of what you sell and how.

  2. 02

    Confirm scope and fee

    We agree the fixed fee and your priorities in writing.

  3. 03

    Receive the draft or markup

    With the issues that matter and our recommended positions.

  4. 04

    Negotiate to signature

    We carry your decisions into each round until it is signed.

Timing depends on the matter, the documents, and how quickly decisions come back. We agree on expectations at the start.

When to call

If one of these is true, it is time to talk.

Send a short description through the intake form, or call. The next step is a short call.

  • 01An enterprise customer sent its own procurement paper and a security addendum.
  • 02Your subscription terms were written before you had paying customers.
  • 03You are buying software the business will depend on, and the vendor's terms are one-sided.
  • 04You are adding AI features and are not sure what your customer terms allow.
  • 05A reseller or integrator wants to sell your product.
Fees

How the fee is set.

About fees
How the fee works

Flat or fixed fee per agreement or template suite, quoted before work starts.

Each agreement, or a full template suite, is quoted as a flat or fixed fee in writing before we start.

We are an AI-native firm, which is how we deliver exceptional results and pass exceptional savings on to you. Most matters are handled on a flat or fixed fee.

Questions

What clients ask before they call.

Next step

Tell us what is happening. A lawyer will reply.

Use the intake form to describe the dispute, the agreement, or the question. EJ reviews each submission and replies to set up a short call. If a deadline is days away, call instead.